Update your billing info, company name, address, or VAT / tax ID

Need your invoices to show your company name, billing address, or VAT / tax ID? You can update all of that yourself from your ColorBliss dashboard. The change takes effect on your next invoice.

What this guide covers

This guide shows you how to update the billing details that appear on your ColorBliss receipts and invoices:

  • Company or business name

  • Billing address

  • VAT number or other tax ID (GST, ABN, HST, etc.)

  • The email that receives receipts

If you only need to update the card on file, use the Update Payment Method button on the same page instead.

Where to update your billing info

  1. Open your dashboard at app.colorbliss.com/dashboard/manage-plan

  2. Find the Billing Info section on that page

  3. Click "Update Information" underneath Billing Info

  4. Edit the fields you want to change (name, address, tax ID, email)

  5. Click Save to apply the changes

That link takes you to our secure billing portal. Your changes are saved against your account and reused on every future invoice and receipt.

Adding a company name to your invoices

A lot of teams need the invoice to be in the company's name rather than a personal name, especially for reimbursement or accounting.

  1. Go to app.colorbliss.com/dashboard/manage-plan

  2. Click Update Information under Billing Info

  3. Set the Name field to your company's legal name

  4. Fill in the Billing Address with the company's registered address

  5. Save

Your next invoice will show the company name and address. Past invoices keep the details that were on file when they were issued, so update your billing info before your next renewal date if it matters for your records.

Adding a VAT number or tax ID

If your business needs a VAT number, GST number, or other tax ID on the invoice, add it in the same place:

  1. Go to app.colorbliss.com/dashboard/manage-plan

  2. Click Update Information under Billing Info

  3. Find the Tax ID section

  4. Choose your country or region from the list

  5. Enter your VAT number or tax ID in the format your country uses

  6. Save

The tax ID will appear on your next invoice alongside your company name and billing address.

Common tax ID formats

Use the format your country or region expects:

  • EU VAT: country code plus digits, like FR12345678901 or DE123456789

  • UK VAT: GB plus 9 digits

  • Australia ABN: 11 digits

  • Canada GST / HST: 9 digits plus RT0001

  • US EIN: 9 digits

If the portal rejects your number, double check the format for your country and try again without spaces or dashes.

Changing the email that gets receipts

If receipts are going to the wrong inbox, you can change the billing email without changing the email you log in with.

  1. Go to app.colorbliss.com/dashboard/manage-plan

  2. Click Update Information under Billing Info

  3. Update the Email field to the inbox you want receipts sent to

  4. Save

Future receipts will be sent from receipts@colorbliss.com to the new email.

When changes take effect

Updates to your billing info apply going forward only:

  • Next invoice: shows the new company name, address, and tax ID

  • Future receipts: sent to the updated billing email

  • Past invoices: stay the same

Past invoices are a permanent snapshot of the details that were on file the day they were issued. Re-downloading a past invoice from the billing portal gives you the original PDF, not an updated one. This is how the underlying billing system works and it's the same for every service built on Stripe.

To make sure the new details appear on your next invoice, update your billing info before your next renewal date. You can see your renewal date on the manage-plan page.

Fixing a mistake on a past invoice

If you mistyped a tax ID or address and the invoice has already been issued, first save the correct details using the steps above so future invoices are right.

For an invoice that was already issued, email help@colorbliss.com with:

  • The invoice number, or the date and amount of the charge

  • What needs to change (company name, address, or tax ID)

We'll do our best to help. In most cases we can provide a supplemental document (such as a credit note or a manually prepared invoice) with the updated details that you can use alongside the original for your accounting. We can't overwrite the original invoice itself.

What we can and can't change

We can't edit your billing info for you without a request from the account owner. Please make the change yourself from the dashboard so the update is tied to your account.

We can't retroactively change a past invoice. Finalized invoices are locked by the billing system, and the original PDF doesn't change when you update your account info.

We can usually provide a supplemental document for a past charge if your accounting team needs the updated company name or tax ID on file.

We can't change the payment amount or date of a past invoice.

Getting help

If you run into trouble updating your billing info:

  • Email help@colorbliss.com from the account's email

  • Tell us what you're trying to update (company name, VAT, address, etc.)

  • Include the country or region for your tax ID if relevant

We typically respond within one business day.

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